Adding Password Protection to a Ticket

There may be times when you only want particular people to be able to order a specific ticket, like these examples:

  • You may want to offer free tickets or comped tickets to particular VIPs like sponsors, members of the media, etc.
  • You may want to offer specially priced tickets to people like members, key donors, etc.

In these cases, you would create a ticket specifically for this audience; price it accordingly; add a password to the ticket; and then share the password with only the specific audience members.

To Password Protect a Ticket:

  1. Click on the "Registration Setup" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Registration Setup" tool.
  2. Click on the "Tickets & Discounts" tab.
  3. Find the ticket you wish to manage and click on it.
  4. Find the "Ticket Settings" area and click on the "Edit" button.
  5. In the "Ticket Password" area of the form, type in your desired password. We do not recommend using spaces in the password.
  6. Click "Save". You can now share this password with your specific audience so they can order the ticket (as long as it is active).

Video Tip - Go to the 4:12 mark of the video to view information on password protecting a ticket.

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