If you have created or uploaded duplicate contacts to your Contacts area, you can merge these contacts. NOTE: We scan for duplicates using each Contact's main email address, so any duplicates that are found are based on duplicated email addresses.
To Find and Merge Duplicate Contacts:
- Click on "Contacts" in the main navigation bar.
- Click on the "More" button and select the "Manage Duplicates" option. Any duplicates will be shown on the next screen.
- To merge information for a Contact with duplicates, just click on the "Merge These Contacts" link below that particular Contact. Repeat this until you have merged all duplicates.
- NOTE: If any particular Contact has been assigned to an Event/Lead or is attached to an Invoice, Proposal or Contract, you will not be able to merge them with other Contacts.