Adding/Managing Custom Questions (for RSVP)

NOTE: This article is for Events set up for collecting RSVPs. If you have set up your Event for selling tickets/collecting registrations, go to Ticketing & Registration.

There may be cases when you need to collect information (in addition to meal choices) from your attendees when they RSVP. The Attendees List tool lets you create custom questions (including text and multiple choice questions) to collect all kinds of details when attendees RSVP via the Event Webpage.

This is a great feature to use if you need to collect things like travel and lodging details or attendee preferences and special needs. And your attendees can return to the Event Webpage to update their responses if they change.

To Add Custom Questions to an RSVP Event:

  1. Click on the "Attendee List" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Attendee List" tool.
  2. Under the RSVP Event to which you want to add custom questions, find the subhead "RSVP Questions Created" and click on the "View and Manage" button.
  3. Click on the "Add Question" button.
  4. Add the question label/text; select a question type (Text, Multiple Choice - Only One Answer, Multiple Choice - Multiple Answers); and designate if a response is optional or required. Click "Continue" when you are finished.
  5. FOR ALL MULTIPLE CHOICE QUESTIONS:
    • Enter the first Answer Option and click "Save This Option".
    • Repeat for additional Answer Options until all options have been added.
    • Click "Done".
  6. Repeat to add more custom questions options.
  7. To change the order of the questions, use the "up/down" arrow to the left of the question and drag it to where you wish to place it.

On this page, you can view a list of attendee responses for each question as as well as answer tallies for multiple choice questions.

You can edit or delete a custom question on this page by clicking the "Edit" or "Delete" button next to each question.

NOTE: If you delete a custom question, it will not only remove the question but also delete any responses from attendees who have answered the question.

To Add/Update an Answer to a Custom Question for an Attendee:

  1. Click on the "Attendee List" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Attendee List" tool.
  2. Find the appropriate attendee and click on their name.
  3. To add/change an answer to a question, find the appropriate question and click on the "Edit Response" button below the question to make your addition/change.

NOTE: You can also change attendee responses to custom questions by clicking on the "View and Manage" button for the custom questions under an RSVP Event; finding the appropriate question and attendee; and clicking on the "Edit" button under that attendee's response.

Video Tip - Go to the 3:16 mark of the video to view information on adding custom questions to your RSVP form so you can collect specific information from attendees.

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