Managing RSVP Settings for the Event Webpage

NOTE: This article is for Events set up for collecting RSVPs. If you have set up your Event for selling tickets/collecting registrations, go to Ticketing & Registration.

You can collect RSVP responses from people added to the Attendee List (including meal choices and answers to custom questions) via the RSVP panel on the Event Webpage. However, the Attendee List is where you manage what information is presented in the RSVP panel on the Website.

In the Attendee List, you can activate/deactivate each RSVP Event for the Event Webpage (learn more about RSVP Events); create introductory text that will be displayed above the RSVP questions; and provide a confirmation message as well as files that can be downloaded by attendees who have RSVP'd as "Attending".

To Activate/Deactivate the RSVP Event on the Event Webpage:
NOTE: Activating an RSVP Event for an Event Webpage lets your attendees submit RSVP responses (including responses to meal choices and custom questions). Deactivating it removes the ability for attendees to provide responses.

  1. Click on the "Attendee List" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Attendee List" tool.
  2. Under the RSVP Event for which you want to manage Event Webpage options, click on the "Event Webpage Settings" button.
  3. At the top of the page, select whether you wish to activate/deactivate the RSVP Event for the Webpage.

To Add an RSVP Event Description:
NOTE: This description will appear in the RSVP area of the Event Webpage and will serve as an introduction to the items/questions for the RSVP Event (for example, "Please provide your responses below for our gala event, including your choice of entree.").

  1. Click on the "Attendee List" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Attendee List" tool.
  2. Under the RSVP Event for which you want to manage Event Webpage options, click on the "Event Webpage Settings" button.
  3. Find the "RSVP Event Description" box; click on the "Edit" button; and add your description.

To Add an RSVP Confirmation Message:
NOTE: This message will be displayed immediately on-screen after an attendee RSVPs via the Event Webpage (for example, "Thank you for RSVPing to our gala event. We look forward to your attendance, and please let us know if you have any questions.").

  1. Click on the "Attendee List" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Attendee List" tool.
  2. Under the RSVP Event for which you want to manage Event Webpage options, click on the "Event Webpage Settings" button.
  3. Find the "RSVP Confirmation Message" box; click on the "Edit" button; and add your message.

To Add RSVP File Downloads:
NOTE: Here you can upload files (documents for directions, schedules, etc.) to share with attendees who have RSVP'd. Once you upload your files here, a link to each file will be placed below the RSVP Confirmation Message (see above), and attendees can click on these links to download the files from the Event Webpage. We recommend not uploading files that contain sensitive or confidential information.

  1. Click on the "Attendee List" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Attendee List" tool.
  2. Under the RSVP Event for which you want to manage Event Webpage options, click on the "Event Webpage Settings" button.
  3. Find the "RSVP File Downloads" box and click on the "Upload" button.
  4. Click the "Select Files" button to upload files from your computer and follow the instructions.

Video Tip - Go to the 2:40 mark of the video to view information on how to display information and manage settings for the RSVP panel on the Event Webpage.

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