User Activity and Email History Logs

These features enable you to view the recent activities of all users in your account - including if they have added, edited or deleted any items - as well as view the email messages that account users have sent from inside the account. With this feature, you can view user activities and email history over the last 30 days.

You can access this information by clicking on the "User Activity & Email History Log" button in the top right corner of the page/tool for which you want to view that information. This button is available inside the Event and Lead dashboards to provide log information for each Event and Lead; in addition, the button is also available inside many individual tools to provide log information for each tool.

The user activity feature lets you view the following information for each user action:

  • The user responsible for the action.
  • The area/tool where the action was taken.
  • The item that was added/edited/deleted.
  • The type of action (edit, add, delete, etc.).
  • A short description of the action.
  • The date and time of the action.

The email history feature lets you view the following information for each email sent:

  • The sender and recipient(s) of the email.
  • The status of the email (processed, delivered, opened, etc.).
  • The subject line of the email.
  • The date the email was delivered.
  • The contents of the email message (including any attachments).

To View User Activity for a Page/Tool in Your Account:

  1. Go to the page/tool where you want to view the user activity log.
  2. Click on the "User Activity & Email History Log" button.
  3. Either scroll down through the logged information or use the "Quick Filter" field to search for specific words/phrases.

To View Email History for a Page/Tool in Your Account:

  1. Go to the page/tool where you want to view the email history log.
  2. Click on the "User Activity & Email History Log" button.
  3. Click on the "Email History" button.
  4. Either scroll down through the logged information or use the "Quick Filter" field to search for specific words/phrases.
  5. To view the contents of an individual email message, click on the double-up arrow button next to the selected email.

 

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