Attendee Management - RSVP vs. Ticketing/Registration

 When creating an event, you have the ability to choose one of two ways to manage attendees:

  • Collect RSVPs - Upload your guest list and collect RSVPs via the Event Webpage. This is typically used for invitation/RSVP style events like weddings, parties and social events as well as corporate invitation-only events. There is no option to collect payments for RSVP events, and you will be unable to collect RSVPs/signups for people who you have not previously added to the Attendee List. For more, see Overview - How Does the Attendee List for RSVPs Work.
  • Sell Tickets (Free or Paid Registrations) - Set up tickets to collect registrations/signups for paid or free events like meetings, conferences, seminars, networking events, fundraisers, performances, galas, exhibitions or for-profit parties and social events. You have the ability to customize your registration checkout forms to collect detailed information on your attendees as well as payments, and you can collect registrations either through the event website tool or by embedding our registration form on your own website. For more, see Overview - How Does the Registration Setup Work.
    • IMPORTANT NOTE: You CANNOT UPLOAD ATTENDEES using this method; the only way attendees are added are when they register via the online registration form.

The following tools share data with both the RSVP and Ticketing/Registration features:

  • Event Webpage - Collect RSVPs or sell Tickets/Registrations via the Event Webpage (you can also embed the Ticket/Registration form in your own Web site if you wish).
  • Floorplans - Pull RSVP'd or Ticketed/Registered attendees into Floorplans to assign seats.
  • Check-In - Check in RSVP'd or Ticketed/Registered attendees at the door.

Once you have selected between the RSVP or Ticketing/Registration option, you will be unable to change the type of attendee management from that point forward, so just make sure you know the type of attendee management you will be using before you create your event.

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