Setting Up Your Event Policies and FAQs

You can add and display your Event Policies and FAQs in your Checkout Form so all ticket buyers can view your policies before they register for an Event as well as refer to them after they have registered.

We have provided an outline of potential policies and FAQs that you may want to post regarding your event, and you can use this to guide you in crafting your policies/FAQs.

NOTE: We require that all ticket buyers agree to our standard Terms and Conditions as well as your posted Event Policies before they can complete their registration and ticket purchase.

To Add/Edit Your Event Policies and FAQs:

  1. Click on the "Registration Setup" tool button on the Event Dashboard - OR - use the Quick Launch tool to select the appropriate Event and the "Registration Setup" tool.
  2. Find the "Setup Categories" box and click on the "Checkout Options" link.
  3. Find the "Event Policies & FAQs" box and click on the pencil icon.
  4. Add/update your policies and FAQs and click "Save" when you are finished.
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