Managing Ticket Settings

Inside each ticket you create, the ticket settings area lets you manage:

  • Ticket type - Individual or group ticket
    • In the case of a group ticket, you can set how many people are included in a group.
  • How information will be collected on the ticket - You have the option to collect information:
    • For only one attendee (usually the person placing the order)
    • For each ticketed attendee (or, in the case of a group, all people on the ticket)
  • Quantity of tickets available for sale
  • Minimum/maximum number of tickets that can be purchased per checkout/order
  • Whether to show/hide remaining ticket count (remaining tickets available) on the Checkout Form
  • Whether to show/hide the ticket description on the Checkout Form
  • Sold-out options - Here you have the the option to:
    • Close sales and show "Sold Out" on Checkout Form; or
    • Let people add their name/email address to a Waitlist.
  • File upload capabilities for attendees - You can allow attendees to submit files after they have completed their registration/purchased their tickets. This may apply for Events that require submission of materials or abstracts.
  • Password protection of the ticket (if you wish for only people with the password to be able to purchase tickets/registrations).

NOTE: When you add a new ticket, you have the ability to set the ticket type; quantity of tickets for sale; minimum/maximum number of tickets that can be purchased per checkout/order; and sold-out options.

To Manage Ticket Settings:

  1. Click on the "Registration Setup" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Registration Setup" tool.
  2. Under "Registration Settings" on the left side of the page, click on the "Tickets & Pricing" link.
  3. Find the ticket you wish to manage and click on it.
  4. Find the "Ticket Settings" area on the right of the page and click on the "Edit" button.
  5. Make your changes to the items described above and click "Save".

Video Tip - Go to the 4:00 mark of the video to view information on managing ticket settings.

Have more questions? Submit a request


Article is closed for comments.