Setting Up/Managing At-The-Door Sales for a Ticket

If you want to sell tickets and collect payments at the door on the day of your event, you can activate at-the-door sales for each ticket and specify pricing. This will turn on the at-the-door payment capabilities in the Check-In tool where you can collect credit card, cash or check payments (for free tickets, these payment options will not appear).

To Set Up At-The-Door Sales for a Ticket:

  1. Click on the "Registration Setup" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Registration Setup" tool.
  2. Click on the "Tickets & Discounts" tab.
  3. Find the ticket you wish to manage and click on it.
  4. Find the "At-The-Door Sales" area and click on the "Edit" button.
  5. Click on the checkbox to activate at-the-door sales.
  6. Select the pricing option you will be using (fixed price, free or open price) and, if applicable, enter the price.
  7. Click "Save".

To edit or deactivate at-the-door sales, click on the "Edit" button again and make your changes.

Video Tip - Go to the 5:52 mark of the video to view information on setting up at-the-door ticket sales.

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