Using the Self Check-In Feature in the Check-In Tool

Video Tip - Go to the 0:24 mark of the video if your Event is set up to collect RSVPs. Go to the 2:22 mark of the video if your Event is set up to sell Tickets/Registrations.

NOTE: We recommend that an attendant monitor the table/desk/counter where the self check-in computer or tablet is stationed. If an attendee closes the self check-in window, they can access to the check-in app.

To Use the Self Check-In Feature:

  1. To access the Check-In tool, click on the "Check-In" tool button on the Event Dashboard - OR - navigate to the following URL and enter your Planning Pod login details:
  2. Click on "Self Check-In" in the top navigation.
  3. Click the "Turn On Self Check-In" button.
    • If your Event is set up to Collect RSVPs, you are given the ability here to designate which RSVP Events (sub-events or event segments) you want guests to be able to check in for (learn more about RSVP Events).
  4. The form appears where the attendee can enter their first/last name. Once an attendee has entered their information and the system locates their information, they can confirm their check-in and another attendee can check in.
    • If your Event is set up for Ticketing/Registration, your guests can also enter their ticket number to check in.
  5. To exit the self-check-in screen, click on the "X" in the top left corner.
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