Adding/Managing Ticket Pricing and Sale Dates

Once you have created a ticket, the next step is to add pricing and sale date schedules for the ticket.

By adding one or more pricing/sale date schedules, you have granular control over offering different price points for your tickets over designated date ranges (like lower pricing for early-bird registrants early on, then regular pricing next, and finally increased pricing for late registrants). However, if you only have one price point and want to sell the ticket from a specified date until the event day, then you only need one pricing/sale date schedule.

The way the pricing/sale date schedule works is that when the sale start date/time arrives, the ticket will automatically be activated and placed on sale in the Checkout Form. When the sale end date/time arrive, the pricing related to the schedule will no longer be available. If you have not set up any other subsequent schedules, when the end date arrives the ticket will be hidden and will not be available. If you have set up other schedules that commence after the previous schedule ends, then the pricing related to the new schedule will apply, and so on.

NOTE: If you intend to collect credit card payments for registrations/tickets, you will first need to connect to one of our merchant payment processing partners.  

To Add a Pricing / Sale Date Schedule to a Ticket:

1. Click on the "Registration Setup" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Registration Setup" tool.
2. Under "Registration Settings" on the left side of the page, click on the "Tickets & Pricing" link.
3. Find the ticket you wish to manage and click on it.
4. Find the "Pricing & On-Sale Dates" area and click the "Add Schedule" button.
5. Add the name of the schedule and specify if you want it displayed in the Checkout Form.
• For example, if you name the schedule "Early-Bird Pricing", you have the ability to display this descriptive name in the ticket while this schedule is active.
6. Add the date/time when sales for the schedule will begin and the date/time when they will end. This is the time range that the pricing for this schedule will be available.
7. Select the pricing option you will be using: fixed price, free or open price
• NOTE: Open price lets you set a minimum and maximum price, and the ticket buyer pays any amount within the range.
8. If fixed price is selected, enter the price.
9. If open price is selected, enter the minimum and maximum acceptable prices.
10. Click "Save".
11. If you have more than one price point and/or date range when this ticket is on sale, repeat this process to add another pricing/sale date schedule.

 To Edit a Pricing / Sale Date Schedule:

1. Click on the "Registration Setup" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Registration Setup" tool.
2. Under "Registration Settings" on the left side of the page, click on the "Tickets & Pricing" link.
3. Find the ticket you wish to manage and click on it.
4. Find the pricing & sale date schedule you wish to modify, click the dropdown arrow to the right of it and select "Edit".
5. Make your changes and click "Save".

To Pause/Resume a Pricing / Sale Date Schedule:

1. Click on the "Registration Setup" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Registration Setup" tool.
2. Under "Registration Settings" on the left side of the page, click on the "Tickets & Pricing" link.
3. Find the ticket you wish to manage and click on it.
4. Find the pricing & sale date schedule that is currently on sale (in green) and click on the "Pause" icon.
5. To resume the sale of the ticket, click on the "Start" icon.

To Delete a Pricing / Sale Date Schedule:

1. Click on the "Registration Setup" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Registration Setup" tool.
2. Click on the "Tickets & Discounts" tab.
3. Find the ticket you wish to manage and click on it.
4. Find the pricing & sale date schedule you wish to modify, click the dropdown arrow to the right of it and select "Delete".

Video Tip - Go to the 4:57 mark of the video to view information on managing ticket pricing and sale dates.