Pausing the Sale of a Ticket

There may be times when you need to temporarily pause the sale of a ticket so that it does not appear in the Checkout Form.

To Pause the Sale of a Ticket:

  1. Click on the "Registration Setup" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Registration Setup" tool.
  2. Click on the "Tickets & Discounts" tab.
  3. Find the ticket you wish to manage and click on it.
  4. Find the pricing & sale date schedule that is currently on sale (in green) and click on the "Pause" button.
  5. The schedule will turn red and display "Sales Paused". To resume the sale of the ticket, click on the "Start" button.

Video Tip - Go to the 5:00 mark of the video to view information on pausing tickets.

Have more questions? Submit a request


Article is closed for comments.