Viewing/Managing Attendees' Responses to Custom Questions

Video Tip - Go to the 0:49 mark of the video to view information on viewing attendees' responses to custom questions.

NOTE: This article is for Events set up for Ticketing/Registration. If you have set up your Event for Collecting RSVPs, go to RSVP Collection.

For each ticket you create in the Registration Setup / Tickets area, you can create custom questions that your ticket buyers can respond to when completing the Checkout Form.

In the Attendee List tool, we give you several ways in which to view and edit these responses.

To View Compiled Responses to Custom Questions:

1. Click on the "Attendee List" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Attendee List" tool.
2. In the left column under "Totals, Responses & Uploaded Files", find the ticket for which you want to view attendee responses and click the "View" button.

To Download Compiled Responses to Custom Questions:

1. Click on the "Attendee List" tool button on the Event Dashboard - OR - use the Quick Launch tool to select the appropriate Event and the "Attendee List" tool.
2. In the left column under "Totals, Responses & Uploaded Files", find the ticket for which you want to download attendee responses and click either the "PDF" or "CSV" button.

To View/Edit Responses to Custom Questions for an Individual Attendee:

1. Click on the "Attendee List" tool button on the Event Dashboard - OR - use the Quick Launch tool to select the appropriate Event and the "Attendee List" tool.
2. Find the attendee in the list or search/filter for the attendee by name or ticket number.
3. When you find the attendee, click on them.
4. Under "Custom Question Responses", click on the "Edit Response" button next to each answer to edit that attendee's response to the question.
5. Click on the "Back" link when you are finished to return to the master attendee list.