Downloading Files Uploaded by Attendees (via the Checkout Form)

NOTE: This article is for Events set up for Ticketing/Registration. If you have set up your Event for Collecting RSVPs, go to RSVP Collection.

If you opted to allow ticket buyers to upload files via the Checkout Form for your Registration Event, you can download those files in a single zipped file in the Attendee List tool.

To Download a .ZIP File of All Files Provided by Attendees:

  1. Click on the "Attendee List" tool button on the Event Dashboard - OR - use the Quick Launch or Switch Event tool to select the appropriate Event and the "Attendee List" tool.
  2. In the left column under "Totals, Responses & Uploaded Files", look for the "Files Have Been Uploaded" item and click on the ".ZIP (All Files)" button to download a zipped file of all files uploaded by attendees. This zipped file will contain separate folders with each attendee's name; inside each folder will be the files they have uploaded.

Video Tip - Go to the 1:17 mark of the video to view information on downloading files that were uploaded by attendees.

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