Viewing/Managing Individual Attendees

You can view, manage and edit information for each registered attendee for your Event.

To View/Edit Attendee Information:

  1. Click on the "Attendee List" tool button on the Event Dashboard - OR - use the Quick Launch tool to select the appropriate Event and the "Attendee List" tool.
  2. Find the attendee in the list or search/filter for the attendee by name or ticket number.
  3. When you find the attendee, click on the down arrow next to their name and select "View Attendee".
  4. This takes you to the attendee's profile, where you can:
    • View their overall ticket and order information and see if they have checked in.
    • Click the "Download Ticket (PDF)" button to download a file of their ticket.
    • Click the "View Order" button to open the order associated with the ticket.
    • Click on the "Edit" button under "Personal Information" to edit their contact details.
    • Click on the "Download" button under "Uploaded Files" to download files submitted by the attendee.
    • Under "Custom Question Responses" you can click on the "Edit Response" button next to each answer to edit that attendee's response to the question.
  5. Click on the "Back" button when you are finished to return to the master attendee list.

To Download a PDF Ticket for an Attendee:

  1. Click on the "Attendee List" tool button on the Event Dashboard - OR - use the Quick Launch tool to select the appropriate Event and the "Attendee List" tool.
  2. Find the attendee in the list or search/filter for the attendee by name or ticket number.
  3. When you find the attendee, click on the down arrow next to their name and select "Download Ticket (PDF)".
  4. The ticket will download momentarily.

To View the Order Associated With an Attendee:

  1. Click on the "Attendee List" tool button on the Event Dashboard - OR - use the Quick Launch tool to select the appropriate Event and the "Attendee List" tool.
  2. Find the attendee in the list or search/filter for the attendee by name or ticket number.
  3. When you find the attendee, click on the down arrow next to their name and select "View Order". This will take you to the Order for that ticket.
  4. Click on the "Back" button to return to the master attendee list.

 

 

 

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